You can schedule a reservation time online before coming in. While it is not required, you take a chance with a walk in. Many times Apple stores are extremely busy places, and those with appointments will get preference over a walk in. You can look up the store you wish to go to at the Apple web site and book the appointment online.
As you may have noticed, your iPhone 12 has no home button. However, instead of a physical home button, the company will finally adopt the in-display fingerprint scanner. After all, in the Android side of the coin, even basic mid-range phones have in-display fingerprint scanners.
A few more Android phones have adjustable face-unlock settings that can be turned up to prevent being fooled by a photo. Face ID will recognize you if you set it up not wearing glasses, and are now wearing glasses, and vice versa. Face ID automatically adapts to changes in your appearance, such as wearing cosmetic makeup or growing facial hair.
How do I use Face ID? It seems that Apple wants to offer support mainly via online live chat or phone calls. The Genius Bar employees, called Geniuses, are specially trained and certified Apple experts. The main jobs of the Geniuses are to help Apple users with hardware and software.
They can answer your questions, provide personal supports, and offers repairs. Most of the services they provide are free. They can do repairs, but you have to pay for non-warranty services if your device is not covered by the Apple warranty , an AppleCare plan. Here is how:. Now you have your Genius Bar reservation. Apple will also send you a confirmation email. You can easily cancel or reschedule it if you want to. Make sure you back up your device before going.
Before your appointment, you may want to prepare for your appointment. Do not forget to back up your data you can use iCloud. Make sure to bring all of the hardware that you are having issues with with you. For example, if you are having issues with your Mac, bring all of the accessories such as your mouse, keyboard.
You may also be asked for your sales receipt. Your Genius Bar appointment may last about 15 minutes. If your device needs a hardware repair, the Genius will discuss with you regarding your repair options. This may include any applicable charges. Serhat Kurt worked as a Senior Technology Director. Here is his LinkedIn profile. In most cases, there will be a line to enter.
Apple will ask you four health-related questions:. More questions? Follow our retail guide for in-depth coverage of the latest Apple Store news. FTC: We use income earning auto affiliate links. Check out 9to5Mac on YouTube for more Apple news:. His stories highlighted the work of talented artists, designers, and customers through a unique lens of architecture, creativity, and community.
July 6, When in doubt, go online The best Apple Store experience today is in your own home. Apple will ask you four health-related questions: Do you currently have a fever? Do you currently have a cough? Are you currently experiencing respiratory issues? If you answer yes to any of these questions, you will not be able to enter the store. Learn about the new Apple Store experience below More questions? I want to shop or browse inside the store All stores have limited occupancy.
You will have to wait in line before going inside.
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